Shipping policy

At Pitch Plug, we are committed to delivering your order as quickly and safely as possible.

All orders are processed within 3–4 business days after payment confirmation.

Once your order has been prepared and shipped, you will receive a tracking number via email to track your package.

Estimated delivery time is approximately 10–12 business days depending on your country, location, and courier service.

Please note that shipping times may vary during holidays, high-demand periods, or due to customs delays.

After your order is shipped, a tracking number will be sent to the email address provided during checkout.

If you do not receive tracking information within the processing timeframe, please contact us at:
pitchplug@outlook.com

Customers are responsible for entering the correct shipping address and contact information at checkout.

Pitch Plug is not responsible for orders shipped to incorrect addresses provided by the customer.

While we aim to deliver all orders on time, Pitch Plug is not responsible for delays caused by:

If your order arrives damaged or if you believe your package has been lost, please contact us immediately at:
pitchplug@outlook.com

We will do our best to assist you and resolve the issue as quickly as possible.

For any shipping-related questions, contact:
pitchplug@outlook.com

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